Q: What are your trading terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
2) Lead time: normally in 20-25 days after deposit received.
3) Sample policy: samples are always available for each model. Samples can be ready in 7-15 days once payment is received.
4) Shipping port: Shanghai / Nanjing, China.
5) Discounts: we offer competitive discounts for large quantities.
Q: How can my goods be delivered?
1) Sea freight: we will update sea freight once we know your sea port where goods will be delivered.
2) Agent designated by client: please tell us the contact details of your shipping agent and we will arrange to deliver the items.
Q: What services do you provide?
1) Your inquiry related to our products or prices will be replied within 12 hours.
2) Well-trained and experienced staff to answer all your inquiries in fluent English.
3) OEM & ODM: we can help you design customized racking.
4) We have highly experienced professional engineers to provide the best solutions.
Q: What is the purchase process for the products?
Design drawing - Confirm drawing - Quotation - Proforma Invoice (PI) - Confirm PI - Arrange 30% deposit - Manufacture - Inspect - Pay balance - Shipping.
Q: What are your advantages?
1) Flexible Payment: we can support O/A 40-60 days.
2) Fast Lead Time: rush orders can be fast-tracked for quick delivery.
3) Factory Pricing: direct sale for competitive pricing.
4) Warranty: Two-year warranty; any broken parts will be replaced and sent to you.
Q: Is there a Minimum Order Quantity (MOQ) limitation?
A: No, but larger quantities come with better pricing. We recommend the order quantity for regular products to fit at least one 20ft container, which is about 15 tons.
LogiSteel Racking
