Q:
What are your trading terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
2) Lead time: Normally in 20-25 days after deposit received.
3) Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.
4) Shipping port: Shanghai / Nanjing, China.
5) Discounts: We offer attractive discounts for large quantities.
Q:
How can I arrange delivery for my goods?
1) Sea freight: We will provide updated sea freight rates once we know the specific sea port where the goods will be delivered.
2) Agent designated by client: Please provide the contact details of your shipping agent, and we will coordinate the delivery setup.
Q:
What services do you provide?
1) Your inquiry related to our products or price will be replied within 12 hours.
2) Well-trained and experienced staff to answer all your inquiries in fluent English.
3) OEM & ODM support; we can design customized racking systems to meet your specific requirements.
4) Access to highly experienced professional engineers to provide optimal layout and structural solutions.
Q:
What is the process to purchase the products?
Design drawing → Confirm drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% deposit → Manufacture → Quality Control Inspection → Pay balance → Shipping.
Q:
What are your key advantages?
1) Flexible Payment: We can offer O/A terms for 40-60 days.
2) Rapid Lead Time: Fast delivery options are available for rush orders.
3) Factory Pricing: Competitive direct-from-factory pricing.
4) Warranty Support: Two-year warranty coverage, during which broken parts will be replaced and shipped to you.
Q:
Is there a minimum order quantity (MOQ) limitation?
No, there is no strict MOQ limitation. However, larger order volumes result in better pricing. We recommend an order size that fits at least one 20ft container (approximately 15 tons) to optimize logistics costs.
LogiSteel Racking
